We want you to have a wonderful time here. Here's some essential information.
The managers live on site and can be contacted any time.
Generally 10 am but we always try to accommodate your needs and will allow late check outs if possible.
You may leave your luggage in our lobby or storeroom to collect anytime.
Both regular and cable channels are available 24/7. We suggest you search online to see which programs are showing.
We have two, undercover, secure car parks.
Only allowed on guests’ private balconies.
Our large pool is open from 7am – 10pm.
All guests can use the poolside barbecue and outdoor dining area from 7am to 10pm.
*For Rooms 1 – 9, you need to dial 20 and the unit number
Phone 131 008. It costs approximately $25 to/from the airport.
Uber is also available in Cairns.
Generally around $15. Good for solo travellers who are not in a hurry.
Photocopying, scanning, and printing are available during office hours.
Gourmet Deliveries delivers food to our front door. We also have great restaurants very close by.
We have cots and high chairs available for hire.
We’re happy to arrange child care through Busy Bees, a professional babysitting company. Please ask at reception at least one day ahead.
For guests in one-bedroom apartments, coin-operated washing machines and dryers are in the laundry room next to the pool. Clothes racks are also provided on balconies.
Trips to the rainforest and Great Barrier Reef are just two of the many natural and cultural trips on offer. We’re happy to help you plan and book your sightseeing, and get you discounts on advertised prices.